Well, after a weekend of hell I am now, officially 'off duty'. I will not answer the phone, they do not need me for at least two whole days!
I had a lovely Christmas in the bosom of my family, I hope everyone else did too.
But now, I just want to relax for a couple of days, and stop being amazed at the stupidity of some people.
Stupid cat woman blocked her sink with cat litter....hello?
Stupid pregnant woman blocked her sink, and next doors'pipes with all the fat that she had accumulated in the same roasting tin all over Christmas....hello?
Stupid drunkard wedding guest picked a fight with someone HUGE who could flatten him with one punch, and chose to bleed all over the parquet floors and cream carpets, without attempting to clean it up....hello?
Laundry failed to tell me that they had 'forgotten' to pick up our dirty linen, and so didn't bring back our clean....hello?
Every Manager in the property decided to take Christmas/New Year off, our busiest time since the summer....hello?
Blocked toilets,no shower pressure,no spare accommodation to move guests to,gas fires that refuse to light, central heating systems broken down, broken window from mis-hit golf ball, guests convinced they have ghosts, and no maintenance engineer, he's on holiday....oh fuck it....HAPPY NEW YEAR ONE AND ALL!!!!