"Quick, what room is above here?"
"Morning to you too" I replied.
Staring back at me, wild eyed, and hair dripping water down her face, the night Manager, looking like she'd had more than enough for one shift, had rounded it off nicely with a shower.
Arriving for the 7am shift, I walked into Reception, not really thinking about anything else, other than getting organised for the day ahead.
A tour departing, another coming in. As a city centre hotel, a quick turnaround is pretty normal, the tours don't usually make much mess, they aren't here long enough......and they often leave a tip under the pillows for the girls doing their rooms.
"Um, problem"? I ventured, half expecting to get my head bitten off.
"What the fuck do you think"?
"How long have you had water pouring through the ceiling onto your head"? I asked.
The look of exasperation on her face was enough to send me running up the stairs of our 19th Century building to investigate.
I had figured out which room it was on the way up, and, arriving at the door, could hear splashing noises. Now anyone who has worked in Hotels will know, that Hotels are dodgy places, occasionally filled with dodgy people, so its not a good idea to reach for the master key and ask questions later!
So, being polite and professional, I knocked, then knocked again, nothing.........so I had no choice, my colleague was in danger of drowning, electrocution, of having her first wash for days, so I opened the door.
I shouted, loud, from behind the door,
"Hello, housekeeping.....can I just check your bathroom?"
Nothing.
I had no choice, I went in, I walked towards the bathroom, calling out as I went, then the problem became clear.
Standing in the corner of the bathroom, was a naked Japanese tourist, quite content in his nakedness, as his partner threw bucket after bucket of water over him.
I kept a straight face, well they're good tippers, and explained the best way I could in sign language, keeping my eyes above sea level, that if they had to do that could he please stand in the bath.
From that day, I think I became unshockable, or was that when it became my job to ask the prostitutes to vacate the Ladies Room?
Hotel Management.....Why Do I Do This?
10 December 2007
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